TERMS

For Charities

- YallaGive only supports registered charities. Charities should provide proof of their charitable status during the time of registration. Once our administrative team confirms the charity’s verification, the charity will be able to use the platform as a charity user-account.

- As part of the onboarding process, charity members have to provide a list of documents, including but not limited to the following:

1- Proof of legal registration.
2- Audit report.
3- Identity/Passport copy of the authorised manager.
4- Bank reference letter.
5- Tax exemption - if applicable.
6- IACAD permit # - if the charity is registered in Dubai.
7- MoCD fundraising resolution - If the charity is registered in the UAE (outside Dubai).  

- The compliance team at YallaGive might ask for more documents and details and the final approval of the account activation is based on meeting the required compliance requirements.

All the information and documents we receive are kept completely private. Learn more about our privacy policy here.

- Charity members must report back the outputs of any campaign funded through the platform. 
- Charity members give the right to the platform to use their logo in marketing materials, reports, advertising and any other promotional activities where the platform sees a benefit of utilizing it. Should the charity wish to not allow the platform to do so, they have to email the customer support team ( hello@yallagive.com ) to inform them of this.

 

 

Deactivating the Account

The platform has the right to deactivate the account in the following scenarios:

By court order or an order by law enforcement agencies.

 If the member has not updated their registration on the platform on an annual basis or when is required.

If the charity has not published the outcomes and outputs of the project/s funded through the platform, a grace period can be requested.

If the charity has published, anywhere, content that might include political, sectarian, hatred and/or racism.

If the charity or its official spokespersons publically announces any statement that might include mockery of religions, official governments or public figures.

Campaigns that don’t receive a donation at all or receive less than US$ 200 in two months will be deactivated and removed from the platform. If there will be donations less than US$ 200 it shall be refunded to donors.

 

 

For Personal Causes

You can fundraise for your own cause or on behalf of a friend or relative. You just need to register and start fundraising under one of the specific categories listed on our platform.

Fundraisers will need to link up their campaign with a local charity on YallaGive, if you have a relationship with a charity that is not registered on the platform, the YallaGive team can help them to register.

The funds you raise on the platform should be transferred to the charity’s bank account. YallaGive can provide a proof of transaction so you can follow up with the charity. However, we don’t facilitate the payment transfer from the charity to the fundraiser’s bank account.

Cases that can be supported for individual causes are listed below:

1-Medical bills, surgeries or ongoing treatments.
2-Tuition fees.
3-Utility bills.
4-Flight tickets.   
5-House rental. 

Before activating your campaign, you should provide the following documents:
1- Passport/ID copy.
2-Bank statement.
3-Short description about the need.
4-The contact details for the end-beneficiary. 


Our compliance team might request additional documents and details. All the information and documents we receive is kept completely private. Learn more about our privacy policy here.

Crowdfunding sign up

Campaigns Deactivation Policy 

All campaigns can be deactivated by members, they can also be deactivated by YallaGive in the following conditions:

By court order or an order by law enforcement agencies.

If the member has published, anywhere, content that might include political, sectarian, hatred and/or racism.

If the member has announced any statement that might include mockery of religions, official governments or public figures.

Campaigns that don’t receive a donation at all or receive less than US$ 200 in two months will be deactivated and removed from the platform. If there will be donations less than US$ 200 it shall be refunded to donors.

If the platform finds out that the campaign was launched for a different reason than the declared purpose.

Crowdfunding sign up

- The platform might reduce the campaign goal, without pre-consent of the user, if such goal seemed to be exaggerated or not logical. The fundraiser has the right to increase the campaign goal after achieving 60% or more of the total target.

- Any payout by the platform is subject to a third party fee, usually around 2.5%.

 

 

For Donors

We don’t encourage our donors to donate to any cause presented on the website outside our platform.

All donations are non-refundable, except in certain cases when the donations made to campaigns that raise less than US$ 200 in 2 months and the platform decides to refund all donations then all donations to such campaign will be automatically refunded.

All gift card donations on YallaGive are one-time transactions and cannot be split or used for partial payments; each donation must be made in full to a single charity campaign.

No refunds will be issued for any donations, including gift card contributions, once the transaction has been completed.

All donations, including those made with gift cards, are subject to a 4% platform fee deducted at the time of the transaction.

If you opt-in for a monthly donation, your credit card will be charged on a monthly basis. You can stop this from your dashboard at any time, or send us an email at support@YallaGive.com .

You can choose to make your donation(s) anonymous.

When donating, your data and details will be stored on our servers and you will be receiving our regular newsletters and emails. 

Your details (the entire details you provide to us during the checkout process) will be shared with the individual/entity you are donating to. If you are donating to a campaign by an individual supporting a charitable cause, your details will be shared with the individual fundraiser and the charity.

When you don't untick the opt-out option during the checkout process, the entity/individual you are donating to and our platform will send you regular communication.

If you opt-out, your details will still be shared with the entity/individuals you donated to. They will be advised that you don't wish to receive further communication from them.

When you opt-out, you won't be able to receive communications from YallaGive nor the entity/individuals you are donating to including the progress reports, the impact reports etc.

All the information we receive is completely private. Learn more about our privacy policy here.

Terms for Companies

 

 

Companies at YallaGive can have corporate accounts called Corporate Champions. In the terms below, this might be referred to as “corporate”, “company” or “corporate  member”

 

  • As part of the onboarding process, Corporate Champions have to provide the following:

 

         1- Proof of legal registration.

 

         2- Identity/Passport copy of the account manager.

 

All the information and documents we receive are kept completely private. Learn more about our privacy policy here.

 

  • The corporate account at YallaGive is designed to allow corporates to support local and international charity members on YallaGive through the following:

 

1- Team target page.

 

2- A fundraising campaign for an existing charity campaign.

 

3- A customized campaign to support a charity member.

 

 

  • The corporates can activate fundraisers as team members without providing their Identity/Passport copy to the platform. The validation of the employees’ identity falls solely on the company.

 

  • Any amendments of the existing charity’s campaign or launching a new campaign must be approved by the charity member, not by the platform.

 

  • All the funds raised by the company or through the company is considered an unrestricted public donation to the relevant charity members and won’t be transferred to the company’s account.

 

  • The company has the right to use the platform’s logo for promoting it’s fundraising efforts to the charity members. However, the platform doesn’t have the right to allow the corporates to use the charity members logo and branding without the advanced approval of the charity members.

 

  • The platform is not responsible for providing bespoke reports on the donations made by or through the company, the generic impact reports that the platform generates will be circulated to all users on the platform.

 

  • The corporate members give the right to the platform to use their logo in marketing materials, reports, advertising and any other promotional activities where the platform sees a benefit of utilizing it. Should the corporates wish to not allow the platform to do so, they have to email the customer support team ( hello@yallagive.com ) to inform them of this.

 

 

 

Terms for Schools

 

 

  • Schools at YallaGive can have a dedicated account called ”Schools”

 

  • As part of the onboarding process, schools that wish to use the platform have to provide the following:

 

          1- Proof of legal registration.

 

          2- Identity/Passport copy of the account manager.

 

       All the information and documents we receive are kept completely private.
        Learn more about our privacy policy here.

 

  • The School account at YallaGive is designed to allow Schools to support local and international charity members on YallaGive through the following:

 

        1- Team target page.

 

        2- A fundraising campaign for an existing charity campaign.

 

        3- A customized campaign to support a charity member.

 

 

  • Schools can activate fundraisers as students/team members without providing their Identity/Passport copy to the platform. The validation of the students/employees’ identity falls solely on the company.

 

  • Any amendments of the existing charity’s campaign or launching a new campaign must be approved by the charity member, not by the platform.

 

  • All the funds raised by the company or through the school is considered an unrestricted public donation to the relevant charity members and won’t be transferred to the company’s account.

 

  • Schools have the right to use the platform’s logo for promoting their fundraising efforts to the charity members. However, the platform doesn’t have the right to allow the schools to use the charity members logo and branding without the advanced approval of the charity members.

 

  • The platform is not responsible for providing bespoke reports on the donations made by or through the school, the generic impact reports that the platform generates will be circulated to all users on the platform.

 

  • The school members give the right to the platform to use their logo in marketing materials, reports, advertising and any other promotional activities where the platform sees a benefit of utilizing it. Should the corporates wish to not allow the platform to do so, they have to email the customer support team ( hello@yallagive.com ) to inform them of this.